Contact Us!

Ready to get started? Request an appointment. You can name a clinician or ask Kim Tatum, our Office Administrator, to help you find a fit. Our office will follow up as availability allows; response times vary.

We offer in-person and telehealth counseling. Sessions typically last 45–60 minutes. On-site parking is available. Open our location in Google Maps.

Call 865-328-2376 for general questions or help choosing a therapist. Please keep sensitive health details out of general inquiries. Contact us before your visit if you need help with parking, entry, or other accessibility needs. For crisis support, call or text 988.

First Visit & Common Questions

How do I choose a therapist?
Start with the ages, focus areas, and insurance listed on Meet Our Team. You can also ask our office for help matching your needs, schedule, and plan.

What happens in the first session?
Your clinician will begin getting to know you, discuss what brings you to counseling, and talk with you about goals and next steps. Ask the office what paperwork to complete before your appointment.

Can I use insurance or pay privately?
Participation varies by clinician and exact plan. Review Insurance & Fees, then confirm coverage and current availability with our office. Self-pay is available.

What if I have TennCare?
Ask about current openings for your plan and age range. If PCC cannot meet your needs, our TennCare referral resources offer local starting points.

Will I be involved in my child’s counseling?
Talk with the clinician about caregiver participation, goals, and how information will be shared. The approach depends on your child’s age and needs.

How do I cancel or contact my clinician?
Review the cancellation policy on Insurance & Fees and in your intake paperwork. Current clients can use the Patient Portal or Spruce links under Current Clients. These tools are not emergency services.